Perrier Statement: Email and Internet Fraud Alert

To Press Releases listFeb 12, 2015

 

Email and Internet Fraud Alert:  What You Should Know

Nestlé Waters North America Inc.takes brand and consumer protection seriously.  Recently, we have becomeaware of email and Internet scams using our trademarks, brand names and logosfraudulently and contacting consumers requiring personal information with apromise of financial gain. Typically, these scams can be identifiedbecause the offer is too good to be true.  Other signs that the message ispart of a scam include: spelling and grammatical errors in the email,improper use of company trademarks and the sender’s use of free, non-corporateemail accounts (such as Hotmail, Yahoo! and AOL).  These scams often comewith a fraudulent check that consumers are instructed to cash and send aportion of the proceeds to the scammer.  

NESTLÉ WATERS NORTH AMERICA DOES NOTDO BUSINESS THIS WAY. WEARE IN NO WAY ASSOCIATED WITH THESE EMAILS AND INTERNETSCAMS AND OUR NAMES ANDTRADEMARKS ARE BEING USED FRAUDULENTLY AND WITHOUT PERMISSION.

PLEASE DO NOT REPLY TO THESE TEXTMESSAGES, EMAILS OR LETTERS WITH ANY INFORMATION.  If you have alreadyresponded to one of these offers, we recommend that you immediately discontinueany communications, report the scam to the police and/or the federalauthorities, and seek advice from them about protecting your personalinformation and identity.

 

One recent example of a fraudulentoffer is as follows:

Car Wrap Advertisement Scam:

Those promoting this offer leadconsumers to believe that they will receive money if they place a Perrieradvertisement on their vehicle.  Consumers are asked to submit personalinformation and then are sent a fraudulent check, as well as instructions aboutsending payment to a foreign country in order to arrange for the car wrap to beplaced on the vehicle. PLEASE KNOW THAT THIS TYPE OF ADVERTISING IS NOT SOMETHING DONE BY NESTLÉ WATERS OR ANY OF ITS BRANDS AND WE NEVER ASK THIRD PARTIES TO BRAND THEIR PRIVATE CARS. 

We are concerned that our company name and our brands are being used for fraudulent activities and we encourage consumers to contact their local law enforcement agency and/or local consumer protection bureau to report this information if you have been contacted about an offer of this nature.

If you have any further questions or concerns about possible fraudulent activity related to Poland Spring or Nestlé Waters North America, please contact our Perrier toll-free number 1-800-937-2002 or report your comments to us through the following contact us form. 

We have taken action by reporting the Perrier Car Wrap scam to the FBI.  Our specific complaint number Is I1501121428071982.  We encourage you to also report the fraudulent offer to the FBI and reference our complaint number (noted in the previous sentence). To report the fraudulent offer go to the FBI home page (www.fbi.gov), and the top of the page there is a link to “scams and safety”. Then you can click on “e-scams and warnings”, and then “report e-scams”.


 

Thank you from Nestlé Waters NorthAmerica.