People who buy our products trust that our water is safe and tastes good. Nestlé Waters North America believes people have a right to know where their water comes from and what’s in it, and they should be able to easily find that information. In fact, we think it is a brand advantage to make quality information – from source to processing to contents – easily accessible to consumers. This information supports the confidence people have in our product quality. Our quality control process begins with source selection and continues through bottling. Our labels and packaging are the gateways to the full extent of the water quality information about our brands.
Since 2005, we have made detailed water quality reports publicly available for all of our brands. These reports are comparable to those published by public water utilities and are based on independent testing results from certified laboratories.
All our products come from carefully selected sources, use state-of-the-art filtration and quality control processes and are bottled in sanitary conditions.
Source of water
Nestlé® Pure Life® Purified Water Enhanced with Minerals for Taste begins with well or municipal water. Every drop of water in every bottle of purified water goes through a rigorous multi-step process of filtration that involves reverse osmosis and/or distillation. We then enhance the water with a unique blend of minerals for great taste.
Nestlé® Pure Life® Bottled Water Quality Report
We’ve broken down the mineral content so you can see why you enjoy Nestlé® Pure Life® Purified Water Enhanced with Minerals for Taste. All values provided in milligrams/liter (mg/l) unless indicated otherwise.
Water Quality Regulations and Oversight
The bottled water industry is one of the few industries that has its own standard of good manufacturing practices that go above and beyond most other food products. The industry is regulated by the Food and Drug Administration (FDA), which regulates food industries and the pharmaceutical industry as well. Under the Safe Drinking Water Act, FDA regulations for bottled water must be at least as stringent as those imposed by the U.S. Environmental Protection Agency for tap water. Bottled water is generally required to be tested for the same parameters as tap water, but the standards are, in many cases, stricter than for tap water.
12 Steps to Quality Assurance
- Source Receiving
a. Water is carefully collected from the source, which may either be a well or municipal supply.
b. Common method of receiving water is through stainless steel pipeline.
c. Sample is taken from source weekly prior to internal processing.
d. Microbiological and general chemistry testing performed on samples regularly.
- Activated Carbon Filtration (Municipal Water Only)
a. Removal of chlorine and THMs.
b. Filtration process monitored and tested daily.
c. Pre-treatment (Where necessary)
i. Water softener used to reduce water hardness.
- Demineralization/Purification - Minerals are removed using one of the following processes:
a. Reverse Osmosis – Use of high-pressure pump and special membranes, called semi-permeable membranes, to reverse the natural phenomenon of osmosis.
b. Distillation – A process that boils the water and collects the condensate for bottling.
- Water Storage and Monitoring
a. Water is received into storage tanks.
b. Storage environment and water carefully monitored daily.
- Remineralization (Mineralized Water Only)
a. Minerals added for taste.
a. Specialized two-stage advanced micro-filters, designed specifically for our process, filter the raw spring water.
b. These filters are pharmaceutical grade and are designed to remove particles as small as 0.2 micron in diameter.
c. Capable of removing microbiological contaminants.
d. Filtration process monitored hourly and tested daily.
- Ultraviolet Light Disinfection
a. The combined effects of micro-filtration and ultraviolet light provide added assurance of product disinfection and safety.
b. Process continually monitored by instrumentation and checked/monitored hourly.
c. Ozone Disinfection (Where necessary)
i. Highly reactive form of oxygen used to disinfect water.
ii. Process is monitored on an hourly basis.
- Bottling Control
a. Bottling is conducted under very controlled conditions using state-of-the-art equipment.
b. Each bottle is given a specific code that identifies the plant location, bottling line and time produced.
c. Process monitored and tested continuously.
d. Filling room and environment are of high sanitary conditions.
- Packaging Control
a. Packaging is conducted using the latest in modern equipment.
b. Packaging materials not meeting internal standards are rejected.
b. Bottles, caps and labels are carefully controlled and monitored by lot.
c. Most bottles are manufactured on-site for quality control.
- Clean-In-Place (C.I.P.) Sanitation Process
a. Line sanitation practices include advanced internal pipe and equipment cleaning methods, called C.I.P.
b. This automated cleaning process recirculates detergent and sanitizing solutions at the precise temperatures and time to ensure total control and maximum effectiveness of the line sanitation process.
- Plant Quality Control and HACCP*. Program
a. Each plant has a fully staffed Quality Assurance Department and Laboratory that maintain the plant Quality Control processes.
b. Water, packaging materials and plant processes are carefully monitored to ensure they meet company specifications and standards.
*Hazard Analysis Critical Control Point
- Corporate Quality Assurance Program
a. National Testing Laboratory is equipped with state-of-the-art testing machinery and staffed with degreed, experienced personnel.
b. Comparative analyses are performed on products in accordance with State and Federal regulatory standards.
c. Independent from the plant Quality Control and Quality Assurance Departments, the Corporate Quality Assurance program sets company-wide standards, specifications and monitors plant quality programs.
See diagram below.
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