Statement: Nestlé Waters North America Email and Internet Fraud Alert

Mar 18, 2019

Statement: Nestlé Waters North America Email and Internet Fraud Alert

Email and Internet Fraud Alert:  What You Should Know

Nestlé Waters North America Inc. takes brand and consumer protection seriously.  Recently, we have become aware of email and Internet scams using our trademarks, brand names and logos fraudulently, and contacting consumers requiring disclosure of personal information with a promise of financial gain. Typically, these scams can be identified because the offer is too good to be true.  Other signs that the message is part of a scam include: spelling and grammatical errors in the email or letter, improper use of company trademarks and the sender’s use of free, non-corporate email accounts (such as Hotmail, Yahoo! and AOL).  These scams often come with a fraudulent check which consumers are instructed to cash and send a portion of the proceeds to the scammer.  

NESTLÉ WATERS NORTH AMERICA INC. DOES NOT DO BUSINESS THIS WAY. WE ARE IN NO WAY ASSOCIATED WITH THESE EMAILS AND INTERNET SCAMS AND OUR LOGOS, BRAND NAMES AND TRADEMARKS ARE BEING USED FRAUDULENTLY AND WITHOUT PERMISSION.

PLEASE DO NOT REPLY TO THESE TEXT MESSAGES, EMAILS OR LETTERS WITH ANY INFORMATION. 

If you have already responded to one of these offers, we recommend that you immediately discontinue any communications, report the scam to the police and/or the federal authorities, and seek advice from them about protecting your personal information and identity. One recent example of a fraudulent offer is as follows:

Car Wrap Advertisement Scam:

Those promoting this offer lead consumers to believe that they will receive money if they place a Nestlé Waters advertisement on their vehicle.  Consumers are asked to submit personal information and then are sent a fraudulent check, as well as instructions about sending payment to a foreign country in order to arrange for the car wrap to be placed on the vehicle. 

PLEASE KNOW THAT THIS TYPE OF ADVERTISING IS NOT SOMETHING DONE BY NESTLÉ WATERS OR ANY OF ITS BRANDS AND WE NEVER ASK THIRD PARTIES TO BRAND THEIR PRIVATE CARS. 

We are concerned that our company name and our brands are being used for fraudulent activities and we encourage consumers to contact their local law enforcement agency and/or local consumer protection bureau to report this information if you have been contacted about an offer of this nature.

If you have any further questions or concerns about possible fraudulent activity related to Nestlé Waters North America Inc., please contact our toll-free number 1-888-747-7437 or report your comments to us through the following contact us form.

We have taken action by reporting the Poland Spring Brand, S. Pellegrino and Perrier Car Wrap scams to the FBI.  Our specific complaint number Is I1501121428071982.  We encourage you to also report the fraudulent offer to the FBI and reference our complaint number (noted in the previous sentence). To report the fraudulent offer go to the FBI home page (www.fbi.gov), and the top of the page there is a link to “scams and safety”. Then you can click on “e-scams and warnings”, and then “report e-scams”.

Thank you from Nestlé Waters North America Inc.