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Preparing for Hurricane Florence

Focusing on the safety and well-being of our associates and neighbors within our communities

Preparing for Hurricane Florence
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At Nestlé Waters North America, we believe that access to safe, clean drinking water is a fundamental human right. In the event of an emergency or natural disaster, when a community’s access to quality drinking water is affected, we have the responsibility and privilege to provide our support.

Across the Mid-Atlantic, as we prepare for Hurricane Florence to make landfall, we are focusing on the safety and well-being of our associates and neighbors within our communities.

Water Supply and Donations

During challenging times like this, we stay in regular communication with retailers and do our best to meet their needs by helping to provide the product they need when and where they need it. We will continue making product in the impacted areas while it remains safe to do so.

Additionally, we are working to help people in need of water. Yesterday, we donated 952 cases of Nestlé® Pure Life® (38,080 bottles) to Harvest Hope Food Bank. Harvest Hope is the leading foodbank for disaster response in South Carolina. They will store our water in Florence, SC to be close to those likely impacted by the storm.


Our Operations

Nestlé Waters North America owns and operates a bottled water facility in Chesterfield County, South Carolina. The 200,000 square foot factory employs 65 associates, and has been in operation since January 2016. The facility produces Deer Park® Brand Natural Spring Water and Nestlé® Pure Life® Purified Water.

Out of an abundance of caution, we anticipate beginning a controlled shutdown of our factory ahead of the storm. We will monitor the situation closely and determine the appropriate time to restart operations safely. There are many variables that we will take into consideration, including the re-opening of facility access roads and highways, and the availability of delivery trucks. We will focus on safety over speed.

Additionally, ReadyRefresh by Nestlé has branches in the Mid-Atlantic, including Chesapeake, Virginia, Calverton, Maryland and Shenandoah, West Virginia. Across these branches, ReadyRefresh is working hard to fulfill every order as quickly and safely as possible. However, as a result of the storm, customers may experience changes in their delivery dates and may also notice restrictions on available delivery dates during this time.

ReadyRefresh will continue to update delivery status for existing orders and keep customers informed of any changes. To monitor the status of deliveries, existing customers can log in to their account at


Additional Tips

These are some additional tips consumers should take into consideration as they prepare for a hurricane or other emergency:

- Bottled water should be stored in a cool (i.e. room temperature), dry environment away from sources of odor, such as household cleaning products, solvents such as gasoline, paint thinners and other toxic or odorous materials, and away from direct sunlight. A partially consumed bottle should be capped when not being consumed.

- Bottled water can be used indefinitely if stored properly, but Nestlé Waters recommends no more than two years for non-carbonated water, and one year for sparkling water.

- Pricing for consumer retail sales of bottled water is set by retailers. While some retailers may charge slightly more to compensate for their increased costs, Nestlé Waters is strongly opposed to retailers who engage in "price gouging" during these times of high demand and need. Price gouging should be reported to state attorneys general.

- Nestlé Waters' three- and five-gallon bottles are intended to be used for water only. For safety reasons, gasoline, antifreeze, kerosene and other toxic substances should never be placed into our water bottles.

- All Nestlé Waters bottles are recyclable. Recycling empty bottles after drinking the water is critically important to keep plastic out of our waterways and landfill, and we encourage people to prioritize recycling! Click for more info from our partner How2Recycle.


At Nestlé Waters North America, we are keeping everyone in the path of Hurricane Florence in our thoughts – please stay safe and listen to local radio, NOAA radio or TV stations for the latest information and updates and obey any evacuation orders from local officials.